ACCOUNTING, ADMINISTRATION, & FRONT DESK
Our experienced staff members gives personal and reliable service to owners and owner guests. We aim to build lasting relationships through excellent communication and timely and comprehensive follow-up. We utilize a web-based software, Streamline, which allows owners to review their unit’s availability in real time and book owner and guest stays via the internet, or to make other requests. Owners can also always call into the Reservations Department at any time with questions or to book stays in their properties.
Our front desk is available for receipt and delivery of packages as well as other concierge services, office amenities and coordination of services.
Our bookkeeping department issues monthly owner statements, which are also available online via our web-based software, and handles accounts payable and income accounting for our unit owners.
We are experienced in property management and administration, and we keep well up to date with rapidly changing statutes, regulations, tax and reporting requirements, etc.
PROPERTY MAINTENANCE & HOUSEKEEPING
We employ our own skilled maintenance and housekeeping departments, centrally located in Aspen, to provide both routine and specialized high-quality service. Our maintenance technicians are experienced and very familiar with the Aspen property management scene. Our housekeeping staff provides professional cleaning service, amenities, professionally cleaned towels, and linens, paper products, and a myriad of special requests.
Weekly unoccupied unit checks are provided, and the maintenance department is staffed 7 days a week and available 24/7 in the event of an emergency.