Extended Cancellation Policies

Modified Policies in times of Coronavirus/COVID-19

We understand that times are a little uncertain, and in order to work with our guests, we are offering a modified cancellation policy for the summer and fall of 2020.

Summer/Fall 2020 Cancellation Policy

 

For reservations with arrival dates between May 1st and November 24, 2020: If you cancel your reservation fourteen (14) days or more prior to your booked arrival date, 100% of advance payments will be refunded. Cancellations received thirteen (13) or less days prior to your arrival date will forfeit 100% of all payments, and the reservation will be non-refundable.

 

For reservations with stay dates after November 24, 2020: Our standard cancellation policy will apply. If you cancel your reservation MORE than forty-five (45) days prior to your expected arrival date, 90% of your advance payment will be refunded. The total rental payment amount of your reservation will be retained if you cancel WITHIN (45) days and we are unable to re-rent the unit. If you cancel WITHIN forty-five (45) days and we are able to re-rent the unit for the entire time of your original reservation, 90% of your payment will be refunded. A determination as to whether a canceled unit was re-rented will be made only after your original departure date, and only by our general manager, whose decision is final and binding. Refunds will generally be made within thirty (30) days after your intended departure.